Student Messaging Program
Messaging & SMS Program
How students receive guidance messages from Diacroma, how to start, and how to stop. This program is operated by Verit Global Labs Inc.
Student consent mockup
Example of the initial student consent conversation before the messaging program begins.
About this program
Diacroma student messaging is an opt-in conversational guidance service delivered over SMS and WhatsApp to students of universities that partner with Diacroma. Through it, students receive academic-life guidance — for example help understanding enrollment steps, deadlines, scholarships, schedules, and where to find official support at their institution.
The service is conversational: a student writes in their own words and receives guidance in reply. It is provided by Verit Global Labs Inc. on behalf of the student’s participating university.
Guidance is grounded in authoritative sources: the student’s own university’s official guidance and the official guidance of the country in which the student studies. It is informational and points students to their institution’s official channels.
How students opt in
Participation is voluntary and authorized in three layers. Each layer authorizes the next, and the student gives the final, express consent before any guidance message is sent:
- 1 · Institutional authorization. Diacroma enables the program for a specific university or campus only under agreement with that institution. A Diacroma administrator activates participation at the campus level.
- 2 · University selection of students. The participating university’s own administrators decide which of their students are invited. Diacroma does not choose recipients; the institution does.
- 3 · Student consent. An invited student provides their own express consent to receive messages — and/or the student opts in directly by sending a message, for example texting VERITAI to either program number:Toll-free: +1 (888) 288-2307Local / Direct: +1 906 2929 800Only students who have consented are messaged.
Consent is never a condition of purchase or of enrollment. A student can use all university services without joining this messaging program, and can leave at any time.
Message frequency & cost
Frequency
Message frequency varies and depends on the student’s own interactions and their university’s program.
Cost
Message and data rates may apply, according to the student’s mobile carrier and plan.
Diacroma does not charge students to use the messaging program.
How to opt out & get help
To stop messages: reply STOP (or BAJA) at any time. The student receives one confirmation and will not be messaged again unless they opt back in.
For help: reply HELP (or AYUDA), or contact hero@veritglobal.com.
Opt-out requests are honored promptly and recorded. A student who has opted out can rejoin later by opting in again.
Contact
Phone
Toll-free: +1 (888) 288-2307Local / Direct: +1 906 2929 800